Emergency Services Dispatcher

Emergency Services Dispatchers field calls through 9-1-1 and our non-emergency dispatch line, gathering information about incidents in Beaufort County

  • You must have a high school diploma or equivalent.
  • You must have NO criminal history convictions.
  • You must have a valid US Driver’s License with NO DUI suspensions within the past five  years.
  • You must be able to communicate effectively with the many individuals requesting assistance either in writing, in person, and/or over the telephone and radio.
  • You must have the ability to learn and maintain high interpersonal skills.
  • You must be able to think clearly, speak audibly, clearly and distinctly, and possess excellent audio-visual capability.
  • You must type at least 35 correct words per minute.
  • You must pass all pre-employment testing.
  • You must arrive to work on time.
  • Dispatchers work an assigned shift. Full time dispatchers are assigned to a shift where there is an opening.
  • You must be able to work any shift assigned. The shifts are 7:15 a.m. to 7:30 p.m. and 7:15 p.m. to 7:30 a.m.
  • You must have the ability to work in extremely stressful situations, performing multiple tasks simultaneously, while maintaining your composure.
  • You must be able to work in a large, windowless room, often darkened.
  • You must be able to remain at your assigned position for long hours.
  • You must be able to work overtime.
  • You must be able to report for duty and remain in the Dispatch Center when activated for an emergency such as a hurricane. NO EXCEPTIONS
  • There are a minimum of five dispatchers on duty at all times, seven days a week, 24 hours a day, including holidays and weekends.
  • The initial training period is between eight months to 10 months.
  • The Beaufort County Sheriff’s Office provides security clearance for all dispatchers to maintain our compliance with State and Federal Regulations. If, at any time, this clearance is removed, you will result in immediate termination.
  • During the first six months of employment, you will be required to take a 40-hour certification course on the SLED/CJIS FBI NCIC Teletype System. The course and testing are conducted on site. The State of South Carolina Justice Academy and the South Carolina State Law Enforcement Division, Training Section, have established a passing grade of no lower than 75 percent on any test given in any official capacity. The Communications Division has adopted this standard for testing as well. However, for APCO related testing, a minimum of 80 percent is required.
  • This job requires manual dexterity (to do more than one thing at a time, and do all of them well).
  • We operate a computer system in Communications called Computer Aided Dispatch (CAD). The CAD system keeps track of all units; incident calls, compiles reports and/or statistics, and “talks” to all Mobile Data Terminals in the emergency service vehicles in Beaufort County.
  • There are over 22 total incoming phone lines in Communications, 10 are non-emergency lines and two are non-published. We receive approximately 544,000 calls per year, 75 percent of which are dispatched to one of the emergency service agencies: eight Fire Departments, four Law Enforcement Agencies and Emergency Medical Services.
  • While employed with Beaufort County, any secondary employment must be approved, in writing by the Chief Deputy.

Minimum starting salary is $38,272 annually or $18.40 an hour.

Starting salary, however, will be determined in the hiring process and is based on the experience and education of each applicant.

The benefits and leave package will be explained to you by the Beaufort County Employee Services Division if you are hired.

Recruitment and Staffing Coordinator

Staff Sergeant Patrick N. Rowell
843-255-3433
[email protected]

Hiring Phases

The hiring process includes an in-depth background investigation and testing described herein. The process is normally completed within 60 to 90 days from the date a complete application packet is received. The process length may vary depending on the circumstances of each applicant. During each phase of the hiring process, the applicant’s file is reviewed coinciding with the phases listed below. 

Phase One
The applicant submits a complete application packet to the Training/Recruitment Branch of the Sheriff's Office.
Phase Two
An investigator is assigned, who conducts an in-depth background investigation.
Phase Three
Applicant is scheduled for a Polygraph Test.
Phase Four
Applicant is scheduled for a Reading and Comprehension test, Physical Agility Course and Firearms qualification.
Phase Five
The applicant's file is reviewed by Command Staff for approval to continue the Applicant in the hiring process.
Phase Six
The applicant is scheduled for a Drug Screening and Psychological Examination.
Phase Seven
The Applicant is scheduled to appear before an Oral Review Board.
Phase Eight
The applicant's file is reviewed by Command Staff for employment consideration.
Phase Nine
Upon approval of employment, the applicant will receive a written "Offer of Employment" letter that will include salary and hire date. The applicant will then be scheduled for a pre-employment physical and fingerprinting.
How to Apply

ONLINE

To make the online application process as efficient as possible, we recommend following these steps …

Gather the documents required for your application package. On the application, you will be asked to upload the following:

  • Proof of U. S. citizenship (if you were born outside of the United States)
  • A copy of your Birth Certificate
  • A copy of your High School or GED and College Diplomas
  • A copy of your Driver’s License
  • A copy of your Social Security Card
  • A copy of court-issued legal documentation supporting any legal name change (i.e., marriage certificate, divorce decree, etc.)
  • If you have prior military service, a copy of your DD214 with your separation code and the type of discharge you received
  • A certified driving record from the Department of Motor Vehicles from all states licensed over the past six years
  • If you are a former law enforcement officer, provide all training certificates

Create digital copies of your documents. 

You can do this by scanning, downloading or using your phone to take pictures of them. 

Make sure the images are crisp with no blurry areas and that all the information contained on the documents can be easily read.

You will be required to provide your work history, as well as three personal references. 

Before starting your application, make sure you have the names, current addresses and current contact information of the former supervisors and personal references you plan to list on the form.

Download, fill out and print these two forms:


After you have completed and printed them, both forms must be Notarized.

Once they are Notarized, you may bring them to our Recruitment Office or mail them to us. 

NOTE: We offer free Notary service at our Recruitment Office. If you would like to use this service, please bring your completed forms to our office.

When you have your documents ready and have collected all the information you’ll need, set aside about two hours to complete the application.

You will be able to partially fill out your application and return to it later only if you use the same browser and device that you started in.

After you are contacted by a member of our Recruitment Office staff about your application, you will be asked to fill out and submit this questionnaire for your hiring board interview: 

Hiring Board Questionnaire

If you are not able to apply online ...

You may download a copy of our application by clicking here and following these steps:

Gather the documents required for your application package. On the application, you will be asked to upload the following:

  • Proof of U. S. citizenship (if you were born outside of the United States)
  • A copy of your Birth Certificate
  • A copy of your High School or GED and College Diplomas
  • A copy of your Driver’s License
  • A copy of your Social Security Card
  • A copy of court-issued legal documentation supporting any legal name change (i.e., marriage certificate, divorce decree, etc.)
  • If you have prior military service, a copy of your DD214 with your separation code and the type of discharge you received
  • A certified driving record from the Department of Motor Vehicles from all states licensed over the past six years
  • If you are a former law enforcement officer, provide all training certificates

If you plan to mail your application or bring it to our Recruitment Office, make photocopies of each document.

You may also create digital copies of your documents and email them to us at [email protected] You can do this by scanning, downloading or using your phone to take pictures of them. 

Make sure the photocopies or digital images are crisp with no blurry areas and that all the information contained on the documents can be easily read.

You will be required to provide your work history, as well as three personal references. 

Before starting your application, it is a good idea to have the names, current addresses and current contact information of the former supervisors and personal references you plan to list on the form.

Download, fill out and print these two forms:


After you have completed and printed them, both forms must be Notarized.

Once they are Notarized, you may bring them to our Recruitment Office or mail them to us. 

NOTE: We offer free Notary service at our Recruitment Office. If you would like to use this service, please bring your completed forms to our office.

When you have your documents ready and have collected all the information you’ll need, set aside about two hours to complete the application.

Please provide answers to all questions.

When you have your complete application package ready, you may mail it to our Recruitment Office or bring it in person.

If you would prefer to email your application package to us, please note that the Personal Inquiry Waiver and Background Packet forms must be Notarized and cannot be accepted over email in most cases.

Questions?

Call 843-255-3433 or email [email protected]

The Recruitment Office is open from 8 a.m. to 5 p.m. Monday through Friday.

Our office is at:
2001 Duke St.
Beaufort, S.C. 29902

Our mailing address is:
Beaufort County Sheriff's Office
Recruitment Office
ATTN: Staff Sergeant Patrick N. Rowell
P. O. Box 1758
Beaufort, S.C. 29901

The Beaufort County Sheriff's Office is an Equal Opportunity Employer.